Contact & support
We support the online storybook tool only. For physical plumbing or home repairs, please contact a licensed professional in your area — this service does not provide repair, installation, inspection, or on-site help.
Customer support
Email: support@hometownplumb.shop
Phone: +1 6743062758
Support hours: Monday–Friday, 9:00–17:00 US Eastern Time (ET). We aim to reply within 2 business days.
Company of record
HOMETOWN PLUMBING SERVICES, LLC
Florida Limited Liability Company (LLC)
1912 N US HWY 441, LAKE CITY, FL 32055, United States
Website: hometownplumb.shop
Online-only digital service. No physical goods, no shipping, no on-site visits.
Billing questions
For questions about a subscription, credits, or a charge shown as HOMETOWN STORYBOOK, email us with the date and amount and we will help. See the Refund & Cancellation Policy for timelines. All amounts are in USD.